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Cookies Policy

This Cookies Policy explains how Vpower Casino uses cookies and similar technologies when you visit or use its website. It describes the types of information these technologies may collect, why they are used and the choices available to you. This policy should be read together with the website’s Privacy Policy and any other applicable terms.

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1. About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow a website to recognise a device, remember certain information and provide a more consistent experience when you return. Cookies may be stored for the duration of a browsing session or may remain on your device for a longer period, depending on their purpose and settings.

On this page

Vpower Casino may use cookies, web beacons, pixels, software development kits, local storage and similar technologies. In this policy, these technologies are collectively referred to as cookies unless a specific distinction is relevant. Some technologies are placed directly by Vpower Casino, while others may be provided by service providers that support website operation, security, analytics, advertising or other functions.

Cookies do not normally contain information such as your plain-text password. However, information connected with a cookie may be associated with other information held about your visit or account. The information collected may include your device type, browser type, approximate location, pages viewed, links selected, session information, language preferences and technical details about how you use the website.

The use of cookies helps Vpower Casino deliver a website that is functional, secure and easier to use. Cookies may also help identify technical problems, understand general visitor activity and remember choices made during a visit. The precise cookies used may change as the website, technology or services develop.

2. Types of cookies we may use

The cookies used on the website may be grouped into several categories. A cookie can sometimes serve more than one purpose. The following descriptions are general and are intended to explain the main functions that cookies may perform.

Strictly necessary cookies

These cookies support basic website functions and may be required for pages, account areas or security features to work correctly. They can help maintain a secure session, remember temporary information, route website traffic, prevent fraudulent activity and protect forms or other interactive features. If these cookies are blocked, some parts of the website may not operate as intended.

Preference and functionality cookies

Preference cookies help remember choices made during a visit or between visits. Examples may include language, region, display settings, selected website options or other preferences. These cookies are intended to make the website more convenient and reduce the need to repeat the same selections.

Performance and analytics cookies

Analytics cookies provide information about how visitors use the website. They may help identify the pages that are visited most often, how users move through the website, whether a page loads correctly and where improvements may be useful. The information is generally used in aggregated or statistical form, although information collected through analytics tools may be linked with other information where permitted.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts and users from suspicious activity, automated abuse, unauthorised access and other security risks. These technologies may collect technical information about a device, connection or browsing activity to help assess whether activity appears legitimate.

Advertising and marketing cookies

Where applicable, advertising or marketing technologies may help measure campaigns, understand interactions with promotional content or show content that is more relevant to a user. These technologies may be operated by Vpower Casino or by third parties. They are subject to applicable consent requirements and your available settings.

3. How cookies are used

Cookies may be used for the following purposes:

  • To provide, maintain and secure website functions.
  • To support account access and help keep sessions active where required.
  • To remember preferences and settings that you choose.
  • To understand website performance and improve content, design and navigation.
  • To detect technical errors, unusual activity and potential security threats.
  • To produce aggregated reports about website visits and general usage patterns.
  • To measure the effectiveness of communications or promotional activity where permitted.
  • To help provide information that is relevant to the device, browser or website experience being used.

Information collected through cookies may be combined with information obtained from your device, browser or interactions with the website. It may also be combined with information you provide directly, such as when you create an account, use an online feature or contact the website through an available channel. Any handling of personal information is subject to the Privacy Policy and applicable privacy obligations.

Vpower Casino may use service providers to host, maintain, secure, analyse or support parts of the website. Those providers may use cookies or similar technologies on behalf of Vpower Casino, or may collect information in accordance with their own privacy terms. Third-party technologies may have different names, settings and retention practices from cookies operated directly by the website.

Some website features may include links or content supplied by third parties. If you interact with that content, the relevant third party may use its own cookies or similar technologies. Vpower Casino does not control every cookie used by an external website. You should review the relevant third party’s privacy information before using an external service or submitting information to it.

4. Managing cookies and similar technologies

You may be able to manage your cookie preferences through the cookie banner, consent tool or settings function made available on the website. The options presented may allow you to accept or reject certain categories of cookies, subject to the requirement for essential cookies that support security and core website functions.

You can also manage cookies through the settings of your web browser or device. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Browser controls differ between providers, so you should check the help or settings information for your browser or device for instructions.

  1. Open the privacy, security or cookie settings in your browser or device.
  2. Review the available options for accepting, blocking or deleting cookies.
  3. Choose the settings that reflect your preferences.
  4. Close and reopen the browser if required for the changes to take effect.
  5. Review the settings again after clearing browser data or using a different device.

Disabling or deleting cookies may affect your website experience. Pages may not remember your preferences, some interactive features may not function correctly and you may need to enter information again. Blocking cookies does not necessarily remove all information previously collected, and it may not prevent all similar technologies from operating. Separate settings may be required for each browser, device or user profile.

If the website provides a consent management tool, your selected preferences may be stored in a cookie so that the website can remember your choice. If that preference cookie is deleted, reset or blocked, the consent message may appear again. Consent choices may also need to be refreshed from time to time where required by applicable law or when the cookies used on the website change.

5. Privacy, changes and questions

The information collected through cookies may constitute personal information where it can reasonably be linked to an identifiable person. Vpower Casino handles personal information in accordance with its Privacy Policy and applicable Australian privacy requirements. The Privacy Policy contains further information about the types of personal information collected, the purposes for collection, disclosures, overseas handling where relevant, retention, security and available privacy rights.

Vpower Casino may update this Cookies Policy when the website, technology, service providers or legal requirements change. The latest version will be made available on the website, with the effective date or other notice shown where appropriate. You should review this page periodically so that you understand how cookies and similar technologies are being used.

If you have a question about this policy, your cookie preferences or the handling of information collected through cookies, use the contact or support channel provided on the Vpower Casino website. For security reasons, do not include passwords, full payment details or other sensitive account information in an enquiry unless it is specifically requested through a secure process.

By continuing to use the website after reviewing any cookie notice or updated policy, you acknowledge the information provided in this policy. Where consent is required, Vpower Casino will seek it through the applicable consent mechanism. You can change your preferences at any time using the available website or browser controls.